General regulations and policies

Our order policies are stipulated as follows:

1. Order via email: By emailing the order information to: This email address is being protected from spambots. You need JavaScript enabled to view it. , available 24/7 worldwide

2. Order via phone: By contacting the following hotline: (84) (04) 3851 7504, available from 08:00 - 21:00(Monday to Sunday).

3. Order via online service: By contacting our online support via Yahoo Messenger or Skype by accessing to our business website: phuocan59.vn

4: Order via the head office's address: 9, Alley 167/15, Tay Son St., Quang Trung Ward, Dong Da Dist., Hanoi City, Vietnam.

We only accept the order when all information are provided precisely in terms of the address and phone number. After receiving your order, we shall approach the customer via provided email or phone number to confirm the order information and negotiate terms and conditions.   Delivery information should consist of the name of person, address and phone number. We are not responsible for any problems resulting from incorrect provided information.  In some special circumstances such as excessively high-value order or delivery address is at deserted areas/hard-to-reach areas, we reserve the right to refuse direct delivery. We are deeply sorry for the inconvenience in these cases.